Privacy policy

The privacy policy describes the rules for processing information about you, including personal data and cookies, also known as “cookies”.

1. General Information

1. This policy applies to the website operating at the following URL: reneo-cosmetics.pl
2. The operator of the website and the Administrator of personal data is: Anna Kozinda ul. Rolna 179/1, 02-729 Warszawa
3. Contact email address of the operator: info@reneo-cosmetics.pl
4. The Operator is the Administrator of your personal data in relation to the data voluntarily provided on the Website.
5. The Website uses personal data for the following purposes:
   • Running the newsletter
   • Handling inquiries via the contact form
   • Preparing, packaging, and shipping goods
   • Providing ordered services
6. The Website obtains information about users and their behavior in the following ways:
   1. Through data voluntarily entered in forms, which are entered into the Operator’s systems.
   2. By saving cookie files on end devices (so-called “cookies”).

2. Selected Data Protection Methods Used by the Operator

1. The places of logging in and entering personal data are protected at the transmission layer (SSL certificate). This ensures that personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
2. User passwords are stored in hashed form. The hashing function works one-way, making it impossible to reverse the operation, which is a modern standard in storing user passwords.
3. An important element of data protection is the regular updating of all software used by the Operator to process personal data, especially updating programming components regularly.

3. Hosting

1. The website is hosted (technically maintained) on the operator’s server: dhosting.pl

4. Twoje prawa i dodatkowe informacje o sposobie wykorzystania danych

1. Your Rights and Additional Information on How Data is Used
   In certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill a contract made with you or to fulfill obligations resting on the Administrator. This applies to such groups of recipients:
   • hosting company on a contract basis
   • couriers
   • postal operators
   • payment operators
   • authorized employees and associates who use data to achieve the website’s purpose
   • companies providing marketing services for the Administrator
2. Your personal data is processed by the Administrator no longer than necessary to perform related activities specified by separate regulations (e.g., accounting). For marketing data, the data will not be processed for more than 3 years.
3. You have the right to request from the Administrator:
   • access to personal data concerning you,
   • its rectification,
   • deletion,
   • processing restrictions,
   • and data portability.
4. You have the right to object to the processing indicated in point 3.3 c) regarding the processing of personal data for the purposes of the Administrator’s legitimate interests, including profiling, though the right to object may not be exercised if there are valid legitimate grounds for processing, overriding your interests, rights, and freedoms, particularly to establish, assert, or defend claims.
5. You have the right to file a complaint about the Administrator’s actions to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
6. Providing personal data is voluntary, but necessary to operate the Website.
7. Actions involving automated decision-making, including profiling, may be taken concerning you to provide services under the concluded agreement and for direct marketing by the Administrator.
8. Personal data is transferred to third countries as defined by data protection regulations. This means we send them outside the European Union.

5. Information in Forms

1. The website collects information voluntarily provided by the user, including personal data, if provided.
2. The website may save information about connection parameters (time marking, IP address).
3. In some cases, the website may save information facilitating the linkage of data in the form to the email address of the user filling out the form. In this case, the user’s email address appears inside the URL of the page containing the form.
4. Data provided in the form is processed for purposes resulting from the function of the specific form, e.g., to process a service request or business contact, service registration, etc. Each time, the context and description of the form clearly explain its purpose.

6. Administrator Logs

1. Information on user behavior on the website may be subject to logging. This data is used to administer the website.

7. Important Marketing Techniques

1. The Operator uses statistical traffic analysis on the site via Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to this service’s operator, only anonymized information. The service relies on cookies being stored in the user’s end device. Regarding information about user preferences collected by Google’s advertising network, users can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/
2. The Operator uses remarketing techniques to tailor advertising messages to user behavior on the website, which may give the illusion that personal data is used to track the user, but no personal data is actually transferred from the Operator to advertising operators. A technological condition for such activities is the use of cookies.
3. The Operator uses the Facebook Pixel technology. This causes Facebook (Facebook Inc. based in the USA) to know that a specific person registered there is using the Website. In this case, it is based on data for which Facebook itself is the Administrator. The Operator does not provide any additional personal data to Facebook. The service relies on the use of cookies in the user’s end device.
4. The Operator uses tools to study user behavior by creating heat maps and recording user behavior on the website. This information is anonymized before being sent to the service operator, so the operator does not know which specific person it concerns. Passwords and other personal data are not recorded.
5. The Operator uses a solution that automates the operation of the Website concerning users, e.g., it can send an email to a user after visiting a particular subpage, provided the user has consented to receive commercial correspondence from the Operator.

8. Information About Cookies

1. The Website uses cookies.
2. Cookies (so-called “cookies”) are IT data, in particular, text files, which are stored on the end device of the Website User and are intended for using the Website’s pages. Cookies usually contain the name of the website from which they originate, the time of storage on the end device, and a unique number.
3. The entity placing cookies on the Website User’s end device and accessing them is the Website Operator.
4. Cookies are used for the following purposes:
   1. maintaining the Website User’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website;
   2. achieving the purposes specified above under “Important Marketing Techniques”;
5. The Website uses two basic types of cookies: “session” (session cookies) and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or disabling the software (web browser). “Persistent” cookies are stored on the User’s end device for a time specified in the cookie parameters or until deleted by the User.
6. The Website uses two basic types of cookies: “session” (session cookies) and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or disabling the software (web browser). “Persistent” cookies are stored on the User’s end device for a time specified in the cookie parameters or until deleted by the User.
   Web browser software (internet browser) usually allows cookies to be stored on the User’s end device by default. Website Users can change the settings in this regard. The web browser allows deleting cookies. It is also possible to automatically block cookies. Detailed information on this can be found in the help or documentation of the web browser
   .
7. Restrictions on the use of cookies may affect some functionalities available on the Website’s pages.
8. Cookies placed in the Website User’s end device may also be used by entities cooperating with the Website Operator, particularly Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), and Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Give and Withdraw Consent in Practice?

1. Managing Cookies – How to Give and Withdraw Consent in Practice?
   If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling cookies necessary for authentication, security, and maintaining user preferences may hinder, and in extreme cases may prevent, the use of the Website pages
2. To manage cookie settings, choose your web browser from the list below and follow the instructions:
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera

Mobile devices:

• • Android
  • Safari (iOS)
  • Windows Phone